Frequently Asked Questions (FAQs) – Anvit Toy World 🧸🎁
1. Orders & Payments
Q1: How can I place an order at Anvit Toy World?
You can place an order by browsing our website anvittoyworld.com, selecting your favorite products, adding them to the cart, and proceeding to checkout.
Q2: What payment methods do you accept?
We accept multiple payment options, including:
✔ Credit/Debit Cards (Visa, Mastercard, RuPay)
✔ UPI & Wallets (Google Pay, PhonePe, Paytm)
✔ Net Banking
✔ Cash on Delivery (COD) (COD charges may apply.)
Q3: Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations may not be possible once an order is confirmed. However, you can contact our support team at 📩 support@anvittoyworld.com or 📞 +91-8920602534 / 8076822261 for assistance.
2. Shipping & Delivery
Q4: Do you offer free shipping?
Yes! We offer FREE SHIPPING across India on all orders. However, COD orders may have additional charges.
Q5: How long will it take to receive my order?
We aim to deliver within 3-5 business days. However, delivery times may vary depending on your location.
Q6: How can I track my order?
Once your order is shipped, we will send you a tracking link via email/SMS. You can also track your order on our website using your order number.
Q7: What if my package is delayed?
While we strive for timely deliveries, delays may occur due to unforeseen reasons like weather conditions or courier issues. If your package is delayed, contact us for updates.
3. Returns & Refunds
Q8: Can I return or exchange a product?
Yes, we accept returns/exchanges within 7 days of delivery for unused and unopened items. Check our Return & Exchange Policy for detailed terms.
Q9: How do I initiate a return?
To request a return, email us at 📩 support@anvittoyworld.com with your order details and reason for return. Our team will guide you through the process.
Q10: When will I receive my refund?
Refunds are processed within 5-7 business days after the returned product is received and inspected. For COD orders, refunds will be issued via bank transfer.
4. Product Information
Q11: Are your toys safe for children?
Absolutely! All our toys are made from child-safe, non-toxic materials and meet safety standards.
Q12: Do you offer warranty on your products?
We ensure high-quality products, but warranties vary by manufacturer. If you face any issues, contact our support team.
Q13: Do you offer gift wrapping services?
Yes! We provide gift wrapping for special occasions. You can select this option during checkout.
5. Customer Support
Q14: How can I contact Anvit Toy World for assistance?
We’re happy to help! Reach out to us via:
📩 Email: support@anvittoyworld.com
📞 Phone: +91-8920602534 / 8076822261
Q15: Do you have a physical store?
Yes! You can visit us at:
📍 A 47, Gagan Enclave, Amrit Nagar, Ghaziabad, Uttar Pradesh, 201001, India
💡 Still have questions? Feel free to contact us anytime! 🎉✨