Refund Policy

Refund & Cancellation Policy – Anvit Toy World

At Anvit Toy World, we prioritize customer satisfaction and aim to offer a seamless shopping experience. Our Refund & Cancellation Policy ensures complete transparency regarding returns, refunds, and cancellations.

Refund Policy

1. Eligibility & Timeframe

  • You may request a refund within 7 days of receiving your order.

  • Refunds will be credited to your original payment method within 5-6 business days after approval.

2. Valid Reasons for Refund

Refunds will be processed under the following circumstances:

✔ Defective or Damaged Products – If an item arrives damaged or defective, we will issue a refund.
✔ Incorrect Product or Size – If you receive a wrong product or size, we will process your refund.

❌ Refunds will not be granted for personal preference or minor variations in color/design.

3. Refund Process

  • To initiate a refund, contact our customer service via:

    ✉ Email: support@anvittoyworld.com

    📱 WhatsApp: +91-8920602534 / 8076822261

  • Provide your order details, product images, and a brief issue description.

  • Once verified, we will guide you through the refund process.

4. Return Shipping & Deductions

  • If eligible for a refund, we will provide a prepaid shipping label for the return.

  • Refunds will be processed after deducting applicable shipping charges as per our Return & Shipping Policy.

5. Inspection & Approval

  • Once we receive the returned product, our team will inspect it for eligibility.

  • If approved, we will initiate the refund after deducting the shipping charges.

6. Refund Options

  • Refunds will be issued to the original payment method used during purchase.

  • If the original payment method is unavailable, we will discuss alternative refund methods.

7. Non-Refundable Items

Certain products are not eligible for refunds, including:

❌ Clearance or Final Sale Items – Marked as non-refundable.
❌ Promotional Offers – Items purchased using discount codes are non-refundable.

8. Refund Status & Confirmation

  • You can track your refund status through your Anvit Toy World account.

  • Once processed, a confirmation email with transaction details will be sent.

9. Customer Support

For assistance with refunds, contact us via:
📞 +91-8920602534 / 8076822261
✉ Email: support@anvittoyworld.com

Cancellation Policy

At Anvit Toy World, we understand that plans change. Our cancellation policy provides clarity on when and how orders can be canceled.

1. Cancellation Window

  • Orders can be canceled only if they have not been dispatched.

  • Once an order is shipped, cancellation is not possible.

2. Cancelling a Prepaid or COD Order in Transit

If you choose to cancel an order that is already in transit, the following steps will apply:

✔ Merchandise Return – Our courier partner will return the product to our warehouse. Cancellation begins after receiving the returned item.
✔ Refund Process – Once the return is processed, the refund will be issued.

Refund Deductions:

💳 Prepaid Orders – A ₹100 shipping charge will be deducted from the refund amount.
💰 COD Orders – A ₹150 deduction applies (includes ₹100 shipping + ₹50 COD handling).

3. Refund Communication

You will receive email/SMS updates throughout the cancellation and refund process.

4. Customer Assistance

If you need help with cancellations, contact our support team via:
📞 +91-8920602534 / 8076822261
✉ Email: support@anvittoyworld.com

5. Non-Refundable Charges

Please note:
❌ Shipping charges (₹100) and COD handling fees (₹50) are non-refundable.

At Anvit Toy World, we appreciate your understanding of our policies. While we strive to accommodate requests, cancellations can only be processed for non-dispatched orders.

Thank you for shopping with Anvit Toy World! 🎉

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